Reviews are the lifeblood of your business. This is especially true when you’re starting. It doesn’t matter if it is for a restaurant, an HVAC company, or you’re selling a book; reviews will educate potential customers and highlight reasons they should, or shouldn’t, give you their hard-earned money. However, a negative review can do far more damage to your business than a good one. This is because the negative review stands out (if it doesn’t mean you have many of them, and that’s another issue). So what can you do about a bad review, and how can you go about proceeding with a negative content removal from Google? Here is what you need to know.
When looking at removing negative content, it is important to ask your customers to review your products and the services you provide. This is because the best way to hide negative Google reviews is to have more positive reviews come in. When there is only one negative review in a sea of positive, it helps wash away that bad review. However, if nobody is providing good reviews, then that one bad review stands out even more.
It is possible to ask the reviewer to remove the review. You can offer to correct the situation or to make amends if there was a problem with the service, but the poor reviewer doesn’t have to remove it if they don’t want to. Google usually does not step in for bad reviews unless there is obvious malpractice with the poor review (such as a disgruntled employee leaving). One of the best ways to address the situation is to comment on the poor review. The reply should be upbeat and offering to address the issue (if it is a real one) or point out the flaw if it is not a real review. However, don’t argue directly with the reviewer as this may reflect poorly on the business.
It cannot be easy to stay on top of your Internet presence at all times. You are a business professional, and you are already wearing several hats, so adding more work to your plate really isn’t an option. And yet, it is essential to stay on top of your Internet profile, including what people say about your business and how they are reviewing you. You need to know if there is a negative review and how it will impact your business. Instead of doing this independently, you need to seek assistance from a professional service provider such as Guaranteed Removal. They understand the importance of positive online content and will help shield the negative material from your business. So, if you want to learn more, or you’re reading to take your online presence to the next level, there’s never been a better time to contact the team at Guaranteed Removal than right now.