Q&A: How TiVo’s CIO manages disparate cellular structures


Like many massive organizations, TiVo has grown in current years via mergers and acquisitions, which means that CIO Steve Palmucci now faces a disparate set of cell structures to comfort and control.

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While he is yet to look for gear that allows him to carry all cell devices below one management umbrella, Palmucci has at the least managed to standardize how company apps and statistics get right of entry to get rolled out to employees.

However, in destiny, he has his hopes set on a unified endpoint control technique, a good way to bring his computing device and cell environments underneath one umbrella.

How many cellular devices do you manage? We have probably someplace around 1,000 on a worker base of about 2,500. I’d say 50% to 60% of our personnel have mobile gadgets that get the right of entry to company records.

At the end of the remaining year, my agency acquired some other comparable-sized corporations, and we are still working via bringing them both collectively. And, we have a pretty even break up among company-owned gadgets and worker-owned devices. In the end kingdom, I envision that we’ll have a unmarried device and we’ll have greater employee-owned devices than corporate-owned gadgets and that ultimately that device could be capable of manipulating all the devices — to begin with, all the cellular gadgets and then optimistically sooner or later in the future all the devices in the organisation.

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What employer mobility systems do you operate, and do they meet all your needs? For the maximum part, we use AirWatch. And then, like a few different businesses, we develop via mergers and acquisitions. You’re always acquiring and integrating new technologies.

We had a huge set of cellular users for whom we’ve got used ActiveSync as a mechanism to offer a fundamental set of MDM capabilities that met our requirements.

It relies upon what you need, too. I study MDM, even the manner we have deployed AirWatch and how we’ve got used ActiveSync, as extra of a tool control method than what might be a more sophisticated way of looking at it within the destiny wherein it does not be counted about the tool… It’s a count of the way you defend statistics and packages, no matter where they run. Our gear and strategies these days are geared around protective the device itself.

[ Further reading: Prices still climbing for enterprise mobility management software ]
So, ActiveSync does a reasonably desirable process of that. We’re able to provide compelled passwords and tool wipes and a sure number of failed tries to log in to blow up a device and all the one’s matters you could do… But for the most element, we have an approach it truly is approximately shielding the gadgets.

What are your largest demanding situations with business enterprise mobility management? I, for my part, have not seen, at the least in practice, the capability to manage all gadgets in a unified manner. We do not have the equipment to try this. In truth, we don’t even control all our mobile divides within an equal manner because we are going via mergers and acquisitions, and it’s a regular war to pull even simply the cell gadgets into a trendy manner of working.

One of the large demanding situations it truly is simply not there but is the potential to look at a device, whether or not it is a PC, a PC, a pill, or a cellphone — anything it may be — and now not care about the footprint or the bodily device itself and care about the packages and the data. That’s no longer the reality. That’s not the manner matters are managed nowadays.

So we have a separate set of tools and strategies for coping with laptops — whether or not they are PCs or Macs — and a separate set of approaches for coping with capsules and phones. Actually, [there is] more than one separate approach concerning cell devices.

So I assume one of the large demanding situations is manipulating all the devices commonly… Obviously, I suppose that’s wherein it wishes to move, where humans can work from any tool and get right of entry to the same facts, the same applications. Still, you’re no longer able to manage them inside the equal way presently…

Windows 10 has been around for almost years and purports to have a few unified endpoint management equipments. Have you deployed Windows 10, and have you ever piloted any UEM? We’re not the usage of Windows 10 from the point of view of handling end factors. In reality, we’ve exceptional tools for one-of-a-kind give-up points. We have the unique gear to manage our Macs and Linux instead of what we use to manage our Windows devices. So, it’s miles very fragmented, not simply between conventional gadgets and cell gadgets; however, even in terms of the way we manage our cell gadgets based at the legacy organization you are part of, and then at the computing device or PC aspect, it’s very fragmented primarily based on the platform.

And, I’ll inform you the alternative component it is a venture in our international is 50% of our personal computing devices are Mac or Linux. So, Windows 10 doesn’t even provide an alternative for me that will control the whole thing in our surroundings. If you’ve got heterogeneous surroundings, it becomes a bit extra hard.